[ Tech Solutions · Columbia, SC ]

The systems
underneath the work.

Every business looks simple from the outside. Underneath, it is the process, the tooling and the handoffs that decide whether it scales or stalls. Red Oak Tech Solutions builds that layer and makes it run.

Talk to Mark Taking first conversations

[ Services ]

Four ways in.

Scope and pricing are set with Mark on the first call. Nothing here is a package. Every engagement starts by reading how the business actually runs.

Operations Design

how the work moves

Map how the business actually runs, then rebuild the structure underneath it: workflows, roles, handoffs, and the record of decisions.

Systems & Tooling

one source of truth

The stack that carries the work. Integrations, automations, and one system of record instead of ten spreadsheets.

Infrastructure & Networks

what everything sits on

Networks, servers, data center and cloud operations, designed to be run by the people who inherit them.

Fractional Technical Leadership

an operator, embedded

Someone inside the business who runs it, not just advises, until it runs without us.

[ Approach ]

Read the grain, then build.

Four beats, in order. The audit comes before any recommendation, and the hand-off is part of the job.

  1. 01Read the grainAudit how the business runs today. The real process, not the org chart.
  2. 02Find the heartwoodThe load-bearing core: what everything depends on, and what is held together by one person.
  3. 03Build and wireRebuild the process, install the tooling, automate the repeatable, document the rest.
  4. 04Run itEmbed and operate, or hand the team a system that runs itself.

[ Who ]

Mark Baxa

Mark Baxa

Thirty years hands-on in IT networking, application technologies and data center operations, running large projects and teams inside big corporate environments and a leading Microsoft consulting practice. Based in Columbia, South Carolina.

Red Oak Tech Solutions is the operating side of Red Oak Ops. The web studio builds what a visitor sees. Mark builds what the business runs on.

Mark on LinkedIn ↗  ·  hello@redoakops.com

[ Start ]

If the systems underneath are holding you back, let’s look at them.

A first conversation, no pitch attached. Bring the thing that breaks every month.